The Wren’s Nest Staff Screwed Up Big Time
The problem that bites us hardest here at the Nest is the fact that with such a small staff, we have no safety net. If Lain or I forget something, it is forgotten, period.
Unfortunately, this is exactly what happened Monday.
I was returning from a trip and Lain was doing what we like to call “running all over town” which meant that, unlike most days, we were not sitting in front of our computers all day. Plus, since it was a Monday (technically our day off, but Lain and I can usually be found in the office), neither of us were in a commitments-mindset.
Which is why we forgot about a tour that was set up months ago, and that we had agreed (happily) to bend our schedules for, considering the group.
Their reaction probably went a little something like this–
In short, this stinks. Growing pains are inevitable, but man, they are not fun at all.
Related in an embarrassing vein–
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Amber Suitt
Program Director
Lain Shakespeare
Executive Director
3 Comments to The Wren’s Nest Staff Screwed Up Big Time
Ouch…
One technique that may work is to have a set time in the morning to go over that day’s scheduled stuff, and then also Friday (or some other day) meetings to recap the week/discuss issues, then also discuss the next couple of weeks and what’s scheduled, so that things can be worked out ahead of time if necessary.
That’s the best I got, anyway. Good luck.
Seriously, Joe.
I wonder what they would’ve said had we been able to give them evaluation forms….
Yikes.
Sounds like we need to put up one of those big poster size type wall calendars and use it only for events/tours/off site Ramblers appearances so everyone can keep track of everything and know what is happening. And I’ll spring for the calendar for you cause you know I’m rich like that